User Data Deletion

Last updated: 18 September 2026

You can ask S Hari Global Private Limited to delete the personal data we hold about you — booking contact details, ID documents and photos you uploaded, payment screenshots, WhatsApp chat history with our business number, and your website sign-in account.

How to request deletion

1. WhatsApp: send DELETE MY DATA with your name, the mobile number used for booking and your PNR (if you have one) to +91 91048 01507.
2. Email: write to shreehariglobalpvtltd@gmail.com with the subject "Data deletion request" and the same details.
3. Phone / counter: call +91 91048 01507 or visit any of our booking counters.

To protect you, we confirm the request from the same mobile number or email that is on the booking before deleting anything.

What happens next

• We acknowledge your request within 7 days and complete it within 30 days.
• We delete or anonymise your contact details, uploaded ID documents and photos, payment screenshots, WhatsApp chat records and sign-in account.
• We keep only what the law requires — for example the invoice and payment record of a ticket you bought (needed for tax and company accounts, generally up to 8 years) — and nothing else. We tell you exactly what was kept and why.
• If you have an upcoming journey, deleting your data cancels that booking under the normal refund rules; we will check with you first.

Facebook / Meta

We do not offer "Log in with Facebook" and do not receive your Facebook profile. Our Meta app is used only to send and receive WhatsApp business messages. WhatsApp keeps its own copy of chats on your phone; to remove it there, delete the chat in WhatsApp.

More about how we handle data: Privacy Policy · Terms of Service